Guarantee
You have the right to cancel an order for a full refund for any reason within 7 days of receipt of goods. This does not affect your statutory rights.

Changing your mind
If you change your mind for any reason at all within 7 days of receiving your order you may return your item for either an exchange or a refund. All that we ask is that the goods are unused and complete with all original packaging. If you require an alternative garment please be sure to specify the colour and size you would like. Please remember to ask for a Proof of Posting Certificate when returning goods to us, as we cannot be held responsible for goods lost in transit to us. Please contact us either by email returns@eiraclothing.com or telephone 07855528295 to acquire a "Return Authorization Number". This number must accompany your parcel so that it is dealt with promptly.These statements do not affect your statutory rights.
In addition to the above, under the European directive on distance selling, you are entitled to cancel your order without giving a reason. This must be done within 7 working days, beginning on the day after you receive your order.
Please note that items bought as gifts, if refunded can only be given to the original payer, and that if you decide to swap an item we can't stop the payer knowing.

Complaints
In the unlikely event that you feel you are not happy with your purchase or the level of service we will acknowledge any complaint received within 5 working days and aim to resolve it within 30 days. Any complaints are dealt with personally and confidentially.

Returns Postage
We do not pay for the return of any garments